Credit or Debit: Understanding Debit Card Processing

Card processing is a significant investment for many small businesses, and you might be concerned about accepting debit versus credit cards. There are several common misconceptions about debit cards, including the costs for processing, minimum charge requirements for debit card use, surcharge legality and running debit cards “as credit.” If you take cards at your […]


Know Your Customers: How Different Generations Prefer To Pay

Which types of payment your business should accept isn’t about jumping on the hottest tech trends, or sticking to the system that’s easiest for you as a business owner. Selecting the right payment tools for your business requires that you know how your customers want to pay, so you’re equipped with all the tools you […]


Know Your Customers: How Different Generations Prefer To Pay

Which types of payment your business should accept isn’t about jumping on the hottest tech trends, or sticking to the system that’s easiest for you as a business owner. Selecting the right payment tools for your business requires that you know how your customers want to pay, so you’re equipped with all the tools you […]


Money20/20 Wrap-up

We’ve seen a lot of innovation in payment initiation over the last few years. Apple Pay, Android Pay, Walmart Pay and their like have filled Payments News headline stories. But this year, at Money20/20, consumer-facing innovation downshifted to a lower gear. And that’s a good thing. Getting Down to Work “Mobile” news cooled because the […]


Year of the Chip Card: The Holdout's Guide to EMV Card Readers

By now, you’ve probably noticed that more people in the United States have EMV cards: credit and debit cards with a small electronic “chip” embedded in the plastic. You’ve probably also noticed that the chip card rollout was met with confusion, annoyance, and uncertainty about how to accept them. Slowly, both consumers and businesses are […]


Year of the Chip Card: The Holdout's Guide to EMV Card Readers

By now, you’ve probably noticed that more people in the United States have EMV cards: credit and debit cards with a small electronic “chip” embedded in the plastic. You’ve probably also noticed that the chip card rollout was met with confusion, annoyance, and uncertainty about how to accept them. Slowly, both consumers and businesses are […]


Before You Swipe: What to Look for in a Payment Processor

There are many payment processors that small business owners can choose from to accept credit card payments from customers, but not all offer the same benefits when it comes to ease of use, service, security or cost efficiency. Here are a few important aspects to consider before you select a payment processor. Ease of Use […]


Before You Swipe: What to Look for in a Payment Processor

There are many payment processors that small business owners can choose from to accept credit card payments from customers, but not all offer the same benefits when it comes to ease of use, service, security or cost efficiency. Here are a few important aspects to consider before you select a payment processor. Ease of Use […]


Merchants Just Want to Sell Stuff

Anyone who’s been in a Glenbrook Payments Boot Camp session with me has heard me emphatically stress that merchants “just want to sell stuff – they don’t want to be in the payments business”. Of course many larger and more sophisticated merchants have figured out how to use payments strategically to increase sales – think […]


The 4 Biggest Red Flags in Credit Card Processing

When you’re shopping for a credit card processor, it’s easy to get overwhelmed with all the details. Some sales reps throw numbers at you, while others talk about fancy features you’re not even sure you need, while processors’ websites are no better, showing easily manipulated charts with big X’s for their competitors, giving themselves check […]